Privacy Policy

This Privacy Policy explains how SplitPools ("we," "us," or "our") collects, uses, shares, and protects your personal information. We are committed to protecting your privacy and ensuring the security of your personal data. This policy applies to all information collected through our website, platform, mobile applications, and any related services, including customer support and marketing communications.

We collect various types of information to provide and improve our services: Personal Information: • Name and contact details • Date of birth and age verification • Government-issued ID for verification • Banking and payment information • Profile pictures and usernames Account Information: • Login credentials • Account preferences • Transaction history • Betting activity and history • Communication preferences Technical Data: • IP address and location data • Device information and identifiers • Browser type and settings • Operating system details • Usage statistics and patterns

We use your information for the following purposes: Service Provision: • Account creation and maintenance • Processing transactions and bets • User verification and authentication • Customer support services • Platform functionality improvements Security & Compliance: • Fraud prevention and detection • Age and identity verification • Legal and regulatory compliance • Platform security maintenance • Risk assessment and management Service Improvement: • Platform optimization • User experience enhancement • Product development • Performance monitoring • Technical issue resolution

We share your information with: Service Providers: • Payment processors • Identity verification services • Cloud hosting providers • Analytics services • Customer support tools Legal Requirements: • Law enforcement agencies • Regulatory bodies • Government authorities • Court orders compliance • Legal proceedings We DO NOT: • Sell your personal data • Share data with unauthorized parties • Use data for unrelated purposes • Transfer data without protection

We implement robust security measures: Technical Measures: • End-to-end encryption • Secure socket layer (SSL) • Firewalls and intrusion detection • Regular security audits • Vulnerability testing Organizational Controls: • Employee access controls • Security training programs • Data handling procedures • Incident response plans • Regular security reviews Data Protection: • Encrypted storage systems • Secure backup procedures • Access logging and monitoring • Regular security updates • Breach notification protocols

We retain your information according to these principles: Retention Period: • Account active period • Legal requirement duration • Regulatory compliance period • Dispute resolution timeframe • Backup retention schedule Data Deletion: • Account closure process • Automated data removal • Manual data purging • Backup data deletion • Archive management Exceptions: • Legal obligations • Regulatory requirements • Security purposes • Fraud prevention • Platform improvements

You have the following rights regarding your data: Access Rights: • View personal data • Request data copies • Check data accuracy • Verify data usage • Review data sharing Control Rights: • Update information • Correct inaccuracies • Request deletion • Restrict processing • Object to usage Additional Rights: • Data portability • Processing objection • Consent withdrawal • Complaint filing • Automated decision opt-out

Our cookie and tracking policies: Cookie Types: • Essential cookies • Functional cookies • Analytics cookies • Marketing cookies • Third-party cookies Usage Purposes: • Session management • User preferences • Performance monitoring • Feature optimization • Marketing analytics Control Options: • Browser settings • Cookie preferences • Opt-out choices • Tracking blockers • Privacy modes

For international data transfers: Transfer Safeguards: • Standard contractual clauses • Privacy Shield compliance • Adequacy decisions • Binding corporate rules • Data protection agreements Transfer Locations: • EU/EEA regions • Safe harbor countries • Approved jurisdictions • Partner locations • Service provider regions Protection Measures: • Data encryption • Access controls • Transfer monitoring • Security assessments • Compliance verification